Your Acne

Frequently asked questions

What is YourAcne.ca?

YourAcne.ca is a conversational tool that assesses skin conditions and provides skincare recommendations.
Although designed in collaboration with dermatologists, the YourAcne.ca artificial intelligence tool is not a dermatologist and cannot confirm medical diagnoses.

How to use YourAcne.ca?

It's all about chatting with our artificial intelligence. Simply open a new chat to get started.You can use YourAcne.ca to ask questions about your skin condition, or have your skin assessed by our tool.If you have your skin assessed using images uploaded to our tool, YourAcne.ca will be able to tell you what it sees on your skin and offer you skincare recommendations. Once YourAcne.ca has given its assessment, you can continue to chat with the tool.

Can YourAcne.carecommend prescription treatments?

YourAcne.ca cannot prescribe treatments. Only a doctor or dermatologist can make prescriptions.

Do I have to provide photos of my condition?

You don't have to provide images to talk to our tool. However, YourAcne.ca relies primarily on photos to offer accurate assessment and recommendations.

Can YourAcne.ca diagnose all skin problems?

YourAcne.ca is an expert in acne evaluation and recommendations, but can also evaluate the 38 most common skin conditions. If he's not confident of his answer, he'll let you know and suggest that you consult a dermatologist to determine your skin condition.

What should I do if I think I have skin cancer?

If you think you have skin cancer, you need to see your doctor right away. No online service can adequately diagnose skin cancer.